Refund Policy

Domain registrations, renewals, and transfers are generally not refundable once submitted to the registrar or registry.

Domain orders

Because domains are unique digital registrations, completed domain orders may be final.

Failed orders

If payment succeeds but provisioning fails, OxanoCloud may retry, manually review, credit, or refund depending on the order status.

Future services

Hosting, SSL, email, VPS, and other add-ons may have separate refund terms when those modules are launched.

Mailing address